The Short Version: if you should be searching for a unique gemstone or unique wedding gift, Leibish & Co. has actually a strong supply of top-notch, colourful, and conflict-free expensive diamonds and gems. The family-run company has-been running online since 1998 with an individual touch which includes won perform company from around the world. Leibish & Co. makes it simple to purchase free stones or to make use of their cost-free “Design yours” instrument to carry the ideal little bit of jewellery your. With many years of experience and strong artistry under their belt, Leibish & Co. is on the brink of broadening the stock to watches also extras.

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Whenever Leibish Polnauer launched his first on line diamond business in 1998, it took almost the full time to upload just one image and explanation to his site — but he had been a visionary which watched prospective inside fledgling realm of e-commerce. “as he views the potential in a thought, he’ll do everything in his power to progress along with it,” mentioned Benji Margolese, Director of Content Marketing for Leibish & Co.

Leibish created a fruitful, family-run operation along with his spouse and children offering in authority jobs. Obtained cultivated an effective internet business with offices found throughout the world. Leibish & Co. is a leader in special coloured diamonds and gems that are hard to find in other places. The expensive diamonds may conflict-free, that is an important factor for all customers.

“folks arrived at united states simply because they seek out one thing only a little various, something a bit more special than what everybody else provides,” Benji said.

While Leibish & Co. offers top-quality traditional expensive diamonds, the firm focuses on colorful, unique precious jewelry. When requested precisely why the business provides this type of a higher client return rate, Benji quickly pinpoints the main reason.

“It really is a mixture of outstanding products, great service, and jewellery crafted toward greatest levels of perfection,” he mentioned. “The jewellery we make is certainly not your daily, mass-produced style of product. Each piece is tailor-made to completely fit the diamond or gemstone plumped for by the customer.”

A household Affair With private Service

Leibish & Co. is actually a real family members business, with Leibish’s family members playing key parts within the company.

Leibish serves as creator and chairman on the company, while their wife, Rosi, is the company’ occasions Manager. Their unique oldest child, Chavi, functions as the Lead Jewelry Designer — that will be a huge duty since custom jewellery comprises over 50percent associated with businesses business, Benji stated.

Leibish’s oldest son, Yossi, may be the CEO of Leibish & Co. Another son, Shmulik, that is a graduate for the Gemological Institute of The united states, could be the fundamental Diamond Buyer when it comes to company. “Shmulik is actually, actually, certainly one of the majority of talented tone diamond experts in the,” Benji stated.

Leibish’s child Itzik could be the organizations COO and works their New York workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young children, may be the business’s CFO.

“as among the longtime members of the group, I can tell you that, even though there is no relationship, they think about me personally, among others, element of their family,” Benji said. “We bring our personal knowledge to your company, but work together to consistently grow the organization.”

Clients are additionally treated like family members at Leibish & Co., where company invests power into personal solution and product sales. “have you ever addressed one specific representative, like, that is the same individual you are going to usually deal with, it doesn’t matter what you are contacting or writing in approximately,” Benji said. “we do not trust passing clients to different divisions when they have a question or specific issue they wish to cope with.”

Clients originate from throughout the World

Leibish features a couple of various kinds of customers: you can find people, just who largely shop through web site, retailers, and the ones in trade business, who typically visit the company’s major offices in ny, Israel, and Hong-Kong.

A great deal of Leibish & Co.’s clients are from U . S .. The then hottest market is actually Canada, with the United Kingdom, Australian Continent, Hong Kong, plus the remainder of European countries.

Consumers at every level of existence shop at Leibish & Co., though the majority are involving the years of 35 and 54, Benji stated. In addition, the business garners roughly 300,000 internet site check outs each month — and helps to keep most of their clients coming back again.

“with well over a 70per cent return buyer score, we continue to be one of the most well-known businesses within niche,” he mentioned.

Colorful Diamonds & Gemstones With a “Design your very own” Option

Leibish & Co. holds top-quality jewelry, but maintains inventory flexibility, especially for on line customers, Benji mentioned. The company carries a huge selection of loose expensive diamonds and important gems, but the important products are personalized jewellery creations.

“We keep a big assortment of multicolor diamond and gemstone jewellery, with some regarding the rarest colors ever before seen,” he stated. “the audience is recognized most readily useful by our bread-and-butter items — yellow diamond and green diamond involvement rings. But we offer diamonds of virtually every color, and valuable gems — including sapphires, emeralds, and rubies. We sell precious jewelry crafted with colorless expensive diamonds, also, but our very own knowledge is in the field of tone.”

For clients who possess some thing in your mind and need help which makes it a real possibility, Leibish & Co. supplies a “Design Your Own” jewelry instrument, which Benji mentioned is their most widely used item.

“normally, when searching for a unique piece, folks usually want specific stones and placing styles they have already fallen obsessed about,” the guy stated. The “Design your own personal” device makes it possible for clients to create a bit with the stone, establishing, and material of these option.

“it permits these to deliver their particular aspirations your — with the help of our expertise in design,” Benji informed united states.

Extras & unique Online Tools available for Leibish & Co.

As it looks forward to the long run, Leibish & Co. is gradually shifting toward higher-ticket products and item assortment. The firm feels comfy branching out to new products as a result of the devotion and enthusiasm it applies to perfect their present projects.

“we now have spoken of adding different extras — such as for example deluxe watches, purses, plus pens,” Benji said. “But we chose to hold back until we initially perfected our very own primary type of item, and that is expensive jewelry.”

Leibish & Co. is researching to continue perfecting its common web site, as well. One-way it plans to boost its on the web knowledge is through introducing augmented real life characteristics, which will offer digital shoppers more of an in-store knowledge.

As an organization with its sources in colorful diamonds and ecommerce, Leibish & Co. continues to innovate in a normal industry which views modification since exemption, perhaps not the guideline.

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